Customer Service

We're here to make your shopping experience on Kuwait Marketplace as smooth as possible. Browse the resources below or reach out directly.

< 24 hrs

Avg. Response Time

98%

Customer Satisfaction

50,000+

Orders Resolved

Sun–Thu

Support Days

FAQ

Find quick answers to common questions about orders, payments, returns, and delivery.

Browse FAQ
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Contact Us

Reach our support team by email, phone, or the contact form. We respond within 1 business day.

Get in Touch
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Shipping Info

Learn about Kuwait delivery zones, estimated times, shipping fees, and how to track your order.

View Shipping Details
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Return Policy

Return most items within 14 days of delivery. Items must be unused and in original packaging.

Learn About Returns

Need urgent help?

Call us directly at +965 2200 0000 (Sunday–Thursday, 9 AM–5 PM)

Open a Support Ticket